Smart Tags stopped working in 7.8.0.0029

Rich DeRuiter

Reporting: SmartTags stopped working.

Not sure if they had stopped working before the latest update, but they're not working now. (MS Office version: 1706 (Build 8229.2086 Click-to-Run).

EDIT: Trying to reinstall, using Dave's instructions here failed with this message: "Failed to find Logos COM server at: C:\Users\[my user name]\AppData\Local\Logos\System\LogosCom.exe".

Dave Hooton

Rich DeRuiter said:

Not sure if they had stopped working before the latest update, but they're not working now. (MS Office version: 1706 (Build 8229.2086 Click-to-Run).

Smart Tags work for me with that exact version of (32-bit) Office.

You could try:

• check Word Options as per Office 2013 in https://www.logos.com/support/logos5/windows/smart-tags
• Repair Logos Bible Software in Control Panel >> Progams and Features

Rich DeRuiter

https://community.logos.com/discussion/comment/914035#Comment_914035

Dave Hooton said:

Smart Tags work for me with that exact version of (32-bit) Office.

I restarted my computer and they began working again. That wasn't why I restarted it, but I'll take it!

EDIT: BTW, thanks anyway! I appreciate your time, attention and especially your expertise.