Indexer stopped downloading - A16a
Hi,
I am trying to install Logos 4 Mac into another Macbook. I have installed A16a by downloading the file from Logos. When I open Logos 4, it shows the indexer on the menu bar. It shows that it is downloading 800 over MB of data. It will run for a short while, sometime showing progress of 1 to 2 % but sometime none and the indexer will disappear. I have attached the log report.
It all goes all well with the first Macbook. I have 488 resources in the first Macbook but only 456 resources in the second Macbook (macbook having problem).
Please advise,
Comments
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Joe:
There are a few things I'd like you to try, and I have a few questions. How are you connected to the internet both within your home and from your home to the larger web (WIFI network, Satallite, Cable, etc)?
Close Logos 4 and go to UserFolder/library/Application Support/Data/uniquefolder.xxx/DownloadManager/. Once there delete the DownloadManager.db file.
Then go to serFolder/library/Application Support/Data/uniquefolder.xxx/UpdateManager/ and delete the Updates.db file.
Then reopen Logos4 and type "update resources" in the command bar and hit enter. Repost your results. Thank you.0 -
Hi Tommy,
Thanks for your reply. I connected to the bible college network. I have another mac. it connects to the same network and downloads the resources with no issue. I followed your instruction and deleted the two files as mentioned. It shows the indexer/download icon briefly and it disappears.
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Indexer/download icon disappears when work complete or indexer process crashes. If crash, please post logs (for Logos dev's or adventurous users).
Keep Smiling [:)]
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Hi, Thanks for your reply. The bug report is as attached above (in my initial post). I was following Tommy's instruction and was giving feedback to his respond. Is there a need to repost the log file after I have followed Tommy's instruction?
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Joe Heng said:
Hi, Thanks for your reply. The bug report is as attached above (in my initial post). I was following Tommy's instruction and was giving feedback to his respond. Is there a need to repost the log file after I have followed Tommy's instruction?
Repost => depends on log file contents - if something new, posting logs good idea. Near bottom of Indexer.log is a crash downloading EBC10.logos4 resource:
04/01/2010 10:02:46 | DEBUG | 4 | DownloadJob | Issuing HTTP HEAD request for 'http://resources.assets.logos.com/lls_ebc10/2010-03-09T19_50_53Z/EBC10.logos4'.
Unhandled Exception: System.Runtime.InteropServices.COMException (0x8000ffff):
Since A17 released yesterday, wonder if resource still crashing download job ?Keep Smiling [:)]
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Hey Joe:
I'm reporting this as a bug. When I find anything else I'll post here.
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Joe Heng said:
I am trying to install Logos 4 Mac into another Macbook.
Joe,
Are you still seeing problems with your download/install?
Mobile Development Team Lead
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Thanks for your reply. I have since move on to Beta 2. It is working great on both macbook.
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