Home Page Black Screen

Shannon Primeaux

I've read through all of the posts on this issue, but to no avail. Running Logos 7.9. Fresh MacOS install as well as Logos 7 install. All drivers up to date. 

Is there any way I can change my default translation other than through the home page (which I cannot see)? 

Thanks. 

JT (alabama24)

First, welcome to the forums! [:)] Sorry you are having troubles. [:s]

Shannon Primeaux said:

Is there any way I can change my default translation other than through the home page (which I cannot see)? 

The "default" translation is simply your highest prioritized Bible in the library. Are you familiar with prioritization? (see here: https://wiki.logos.com/Prioritizing )

Shannon Primeaux said:

I've read through all of the posts on this issue, but to no avail. Running Logos 7.9. Fresh MacOS install as well as Logos 7 install. All drivers up to date.

Please enable and post logs. See my signature line. Do you have a 2011 Mac? What version of macOS?

Shannon Primeaux

https://community.logos.com/discussion/comment/920734#Comment_920734

alabama24 said:

Are you familiar with prioritization?

I'll check it out. I was just used to selecting it from my home screen. 

alabama24 said:

Please enable and post logs.

1754.LogosLogs.srprimeaux.20170907-171706.zip

alabama24 said:

Do you have a 2011 Mac? What version of macOS?

Late MacBook Pro 2011, running macOS Sierra 10.12.6

Dave Hooton

Welcome Shannon

Shannon Primeaux said:

Is there any way I can change my default translation

Assuming you can access your Library, see this article on Prioritizing (just drag the bible into the Prioritize panel).

Shannon Primeaux said:

I've read through all of the posts on this issue, but to no avail. Running Logos 7.9. Fresh MacOS install

If you have installed the latest video/graphics driver then I suggest you contact Customer Service.

EDIT: Your logs show you trying to open a layout, not the home page. Are you getting a blank window?

Philana R. Crouch

Shannon Primeaux said:

I've read through all of the posts on this issue, but to no avail. Running Logos 7.9. Fresh MacOS install as well as Logos 7 install. All drivers up to date. 

Is there any way I can change my default translation other than through the home page (which I cannot see)? 

Thanks. 

We have an open case for a black homepage. I will add this thread to the case.

Shannon Primeaux

https://community.logos.com/discussion/comment/920737#Comment_920737

Thank you very much! 

Shannon Primeaux

https://community.logos.com/discussion/comment/920738#Comment_920738

Okay, so ... I was fooling around with settings. My MacBook Pro has two graphics options ... so I went into Energy Saver and unchecked "Automatic Graphics Switching" which allowed my Home Screen to show up. 

JT (alabama24)

https://community.logos.com/discussion/comment/920740#Comment_920740

Shannon Primeaux said:

I went into Energy Saver and unchecked "Automatic Graphics Switching" which allowed my Home Screen to show up

Philana - Make sure to let us know if you see this!