Message: "Preparing Your Library" "This may take a while"

Bill James
Bill James Member Posts: 1 ✭✭
edited November 2024 in English Forum

When I attempt to start my Logos 4 for Mac I get the message above in the Subject line. Gears grind for hours and the program never starts.

Comments

  • Jack Caviness
    Jack Caviness MVP Posts: 13,592

    When I attempt to start my Logos 4 for Mac I get the message above in the Subject line. Gears grind for hours and the program never starts.

    Bill

    Which version of L4 are you using? Your log files will be vital to anyone seeking to assist you. See Item 6 in the link START HERE in my signature.

  • Tom Philpot (Faithlife)
    Tom Philpot (Faithlife) Member, Logos Employee Posts: 1,913

    This was a bug in Alpha 16. It should be fixed in Alpha 16a and definitely in Alpha 17 which is due out tomorrow. I'd suggest simply deleting the Logos Bible Software 4 from your /Applications folder and redownloading from www.logos.com/logos4mac.

    Mobile Development Team Lead