Computer Froze after right-clicking image in Nelson's New Manners and Customs Book and clicking on S

Charlene
Charlene Member Posts: 548 ✭✭
edited November 20 in English Forum

 

Description

Right-clicked on map in Nelson's New Illustrated Bible Manners and Customs Book and clicked on Show Information. Computer Froze.

Repro

  1. Open Logos 4
  2. Click on Nelson's New Illlustrated Bible and Manners Custom
  3. Opened to Page 302
  4. Right-clicked on Map (Babylonian Empire)
  5. Clicked on Show Information
  6. Computer Froze (CPU Usage 100%)
  7. Clicked on Send Report to Microsoft, but wasn't working due to computer overload and had to cancel
  8. Closed all programs out.
  9. Restarted Logos 4

Actual Result

Computer froze. When I reproduced the error the second time and closed all programs and then restarted Logos 4, it informed me that it was Preparing My Library, and appeared to be starting from scratch again!!!! When I saw the icon in the corner, it said that it was at Step  1 of 3! I kept clicking on it and after about 5 minutes, it disappeared and then I was able to restart "normally."

Expected Result

Expected to see the Information about the map.


Charlene

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