Hello,
my Logos 7 crashes often, now it crashed, when I tryed to send a map to PowerPoint.
What should I do?
Thank you!
6180.LogosCrash.zip
The Atlas crash should not prevent you getting back into Logos, so provide details of the other crashes as well as logs.
I would try updating Logos to the recent edition first. If it still crashes, type "Event Viewer" in the search box, and under Windows Logs > Application and Windows Logs > System, do you see anything stand out around the time of the crash?
System information would be helpful too. In your file explorer, right click on This PC, and hit Properties.
Do you have a large layout open in Logos 7, or a lot of background applications running per chance?
I would try updating Logos to the recent edition first.
Justin
He is using 7.9 SR-1
4150.LogosCrash (2).zip
here is another crash-report, and here are my System informations, unfortunately in german
Sometimes it is a large alayout, but it crashes with a little layout too. Parallel I have run Word, Outlook and Adobe Reader.Maybe you have an idea!
You are running 32-bit version of Windows 10, which restricts you to running the 32-bit version of Logos 7. This restricts the amount of memory Logos 7 can use at any one time, which is why you are seeing a number of OutOfMemoryExceptions. (Ideally, the program wouldn't crash, but it won't be able to successfully complete its operation unless it can find enough free memory to create the image you're sending to PowerPoint. I'll file a bug report on this.)
You may be able to get it to work by closing all other open panels to free up memory.
This makes sense. Thank you!
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