All my sermons are missing

My Logos Now subscription expired so I no longer have access to the Sermon editor. However, all of the Sermons I had prepared are now missing as well. Are they gone for good? Do I have to subscribe to Logos Now or get the feature set to get them back? Any help would be greatly appreciated.

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Fred Chapman

Can you see the sermon documents at:

https://documents.logos.com/

If not, contact Faithlife. They are still on a server somewhere

Philana R. Crouch

My Logos Now subscription expired so I no longer have access to the Sermon editor. However, all of the Sermons I had prepared are now missing as well. Are they gone for good? Do I have to subscribe to Logos Now or get the feature set to get them back? Any help would be greatly appreciated.

Hi Scott,

I just confirmed with the developer who works with the server. Your sermons are still stored in the cloud; you just can't retrieve them because you no longer have access to the feature. Once you regain access to the Sermon Editor feature your sermons will be available again.

Blessings,

Philana

Doc B

https://community.logos.com/discussion/comment/930773#Comment_930773

Once you regain access to the Sermon Editor feature your sermons will be available again.

Looks like we have a hostage situation.

This is one of the reasons I swore to never go over to the dark side (subscription model) for software licenses I'd always owned in the past.

Adam Borries (Logos)

https://community.logos.com/discussion/comment/930789#Comment_930789

Scott,

I'm sorry about this. We certainly don't want to keep you from accessing content you've created yourself. If you allow a subscription to expire, or even return the software, we should make it so you still have access to sermons you've written (just like we already do with Notes you've made). We have some ideas about how to handle this scenario in the future.

In the meantime, I want to take care of your particular situation. I'll be privately emailing you shortly.

--Adam

Mark Smith

https://community.logos.com/discussion/comment/930789#Comment_930789

This is one of the reasons I swore to never go over to the dark side (subscription model) for software licenses I'd always owned in the past.

The positive thing is that FL understands the concern and is working to make the situation right in the long-term.

DMB

https://community.logos.com/discussion/comment/930789#Comment_930789

Once you regain access to the Sermon Editor feature your sermons will be available again.

Looks like we have a hostage situation.

This is one of the reasons I swore to never go over to the dark side (subscription model) for software licenses I'd always owned in the past.

That's good.

'Ok, buddy. Mammom, or your sermons are toast! What's it going to be?!' I guess Philana saw the irony.

Scott Dyer

https://community.logos.com/discussion/comment/930795#Comment_930795

Thanks Adam I appreciate the help.

Doc B

https://community.logos.com/discussion/comment/930795#Comment_930795

We certainly don't want to keep you from accessing content you've created yourself.

I would be very curious how intellectual property law would apply to this situation in each jurisdiction. I'm betting this is covered in the EULA, but I'd need an attorney to find it in there.