SESB 1.0 Resource Problem

Jason Clapper

I purchased the SESB 1.0 last week for the NA27 Apparatus.  I installed it on my desktop, and put an icon in the task pane.  I tried to open it on my laptop today, and the above image poped up.  Neither the BHS or the NA27 Apparatus are in my library.  Any idea what might have happened?

TCBlack

It sounds like perhaps it hasn't downloaded those resources just yet.  Look in your taskbar for a Logos icon and hover over it to see what it says (if anything). 

If nothing is there,

1. Make sure Logos is set to access the internet and update as needed (tools>> Program settings, look for "automatically download updates" and "user internet")
2. Close Logos and wait a few seconds.
3. Restart logos and comence your regular work, within 10 minutes or so Logos will check what it has against what is in the license file, and will begin to download the books.

Alternatively, you might use the command in the command box "update resources" (no quotes), which takes some time to run.

TCBlack

Oh, and one more thing....

When you restart Logos with internet access on, it will sync your licenses - and should eliminate this problem. 

Blessings!