Account (email) change

Rick Bontrager
Rick Bontrager Member Posts: 1
edited November 21 in English Forum

I recently changed my email address that my online account an app (iPad IOS) account were associated with. How do i sign out on the app so i can sign back in with new account (email) So my accounts stay linked? From what i understand the only way to do this is to uninstall the app then re-download it and sign into new account (email) but if i do this will I still have apps i purchased? 

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Comments

  • DAL
    DAL Member Posts: 10,588 ✭✭✭

    Wow! Accordance has a log out option under account settings. I can’t believe Logos doesn’t! Total blunder for an app that is better, IMHO!

    Unless I’m looking in the wrong place, I could not find a place to Log/Sign Out 😬

  • Mike Binks
    Mike Binks MVP Posts: 7,431

    I think the only way is to delete the app and reinstall  :-(

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Jim Wait
    Jim Wait Member Posts: 3

    I also changed my email.  I called tech. support and they updated the info and all worked out good!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,480

    From what i understand the only way to do this is to uninstall the app then re-download it and sign into new account

    Correct. The only time a "sign out" is needed is in the case you mentioned. A mobile device is designed for a single user, and the mobile app is also designed for a "single user." Signing out and signing back in to a DIFFERENT account (i.e. trying to share the app with two users) would cause data corruption. 

    but if i do this will I still have apps i purchased?

    I am not quite sure what you mean... You don't purchase the apps... they are free. You do, however, pay for resources. Those are tied to your account, which hasn't changed. The only thing that has changed is your credentials. 

    macOS, iOS & iPadOS | Logs |  Install