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not syncing

Stephen M. Vantassel

Logos 7 isn't syncing after a recent update. Rebooted computer and tried again. No go. 5504.Logos.log

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Comments

JT (alabama24)

What isn't syncing, or are you just seeing the warning sign?

Thomas Ball

Hi Stephen,

I think I might know what what sync is having problems with. Follow the instructions below and let us know what happens.

Right-click the Logos icon and select "Properties".
Click the "Open File Location" button.
Navigate to Documents\3f5sgdmu.rsw\
Move the "VisualMarkup" folder to your desktop.
Restart Logos.

Post new logs if the behavior continues. If it doesn't let me know. I might have you send me the VisualMarkup folder you moved to your desktop.

1. Right-click the Logos icon and select "Properties".
2. Click the "Open File Location" button.

Stephen M. Vantassel

https://community.logos.com/discussion/comment/944795#Comment_944795

Looks like that worked. Thanks.