Logos 7 Not opening

Within the last week, my software won't open. I have tried deleting and reinstalling but it is not helping.

I should have what ever is the latest version of the software but I cannot know for sure. At the top, I have the Logos and edit buttons but all options under them say "untitled".

Technically, Logos is open, it seems but there is nothing I can do with it.

All other programs seem to be running as normal which makes me believe it is not a hardware issue.

Any idea?

PS Macbook Air running High Sierra V10.13.2.

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Robert murray

Update: I found a version number. It is 7.12.0.27

Same problem here.

Levi Durfey

Hmm, this seems to be happening quite a bit recently.

Try solution #2 on this page: https://www.logos.com/support/logos6/mac/crash

Others have reported success with it. Let us know if it works for you.

Robert murray

Thank you for your response. I tried this and it did not help.

The file was already unlocked and I did have read/write permissions.

Keep Smiling 4 Jesus :)

The file was already unlocked and I did have read/write permissions.

Humanly would like to look at diagnostic log files => https://www.logos.com/support/mac/report-problem

Keep Smiling [:)]

Jeffrey Mashaw

I had the same issue, but I was able to find a work-around.

I removed the Logos4 folder and then reopened and was able to login, then I had to re-download the resources and resync. But at least it worked.

I cannot say I would recommend this method if you have a lot of unsaved/synced local documents as I assume you would lose all local work, oh also you will have to re-download your entire library (all 10 GB for me). But at least it is a quick workaround until they patch this one.

Levi Durfey

The file was already unlocked and I did have read/write permissions.

When you worked through Solution #2, were you sure to click the "apply to enclosed items" icon? Even if it said "Read and Write" for the Logos4 folder, the problem might be a subfolder.

LIM CHIEN CHUAN

I had a similar problem, and thankfully the problem was finally resolved after I click the "apply to enclosed items" icon (which can only be done if I click on 'Lock' icon at the bottom). Thanks !!!!

Philana R. Crouch

Within the last week, my software won't open. I have tried deleting and reinstalling but it is not helping.

I should have what ever is the latest version of the software but I cannot know for sure. At the top, I have the Logos and edit buttons but all options under them say "untitled".

Technically, Logos is open, it seems but there is nothing I can do with it.

All other programs seem to be running as normal which makes me believe it is not a hardware issue.

Any idea?

PS Macbook Air running High Sierra V10.13.2.

This has been fixed in 7.13.