Error accessing library.logos.com with Blackberry

Michael Knox
Michael Knox Member Posts: 18
edited November 21 in English Forum

When I try to sign in I get HTTP Error 500: Internal Server Error. I'm using a Blackberry Pearl 8330. Anyone else have this problem? Ideas?

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Comments

  • Paul Grobler
    Paul Grobler Member Posts: 25

    Hi 

     

    I am now getting the same on my Curve.  I did the following just prior to this:

     

    I changed the URL to library.logos.com/?beta=true

    This produced just a blank screen on my Blackberry.  I then changed it back to the normal URL (library.logos.com), but I could now still not get anything but a blank page.

    I then cleared my history, cookies etc, after which I could again reach the logos mobile app home page, however I was now obviously signed out (cleared my cookies).

    When I try to login now, I get the Internal Server Error 500 message.

     

    Really frustrating, I miss using Logos on my phone.  Wish they would bring out a Blackberry app already :-)

     

  • Anonymous
    Anonymous Member Posts: 879

    I think they have a server problem where sometimes it just serves up the beta version, which isn't compatible with mobile browsers, whether that's what you ask for or not.  :-(

  • Bryan Smith
    Bryan Smith Member, Logos Employee Posts: 442

    Sorry about that guys. I'm checking it out now.

  • Michael Knox
    Michael Knox Member Posts: 18

    Any progress on this? I stated earlier that I have a Pearl 8330, but it's actually a Curve 8330. The full error message it gives me is:

     

    HTTP Error 500: Internal Server Error

    An unexpected condition was encountered which prevented your request from being fulfilled. This could be cause by a problem with the gateway, a problem with the destination server, or a problem with the page itself. Please try loading a different page. Contact your service provider if this problem persists.

    I don't have this problem with any other website. I get the message as soon as I click on "Sign in"

    Your help would be greatly appreciated as I'd love to be able to access my library on my BB!

    Thanks
    mike

     

  • Michael Knox
    Michael Knox Member Posts: 18

    According to the website below, this is something that Logos needs to fix on their end.

    http://www.checkupdown.com/status/E500.html