Logos Software won't open

Johnny
Johnny Member Posts: 1 ✭✭
edited November 2024 in English Forum

I just purchased Logos yesterday, and downloaded version 7.13.0.17 for my Mac.

After downloading, I have been unable to open the program at all. It looks as if the application is about to open when I click on it, but then it just crashes or every now and then gives me the message "Logos cannot be opened." I've deleted the software and re-downloaded it multiple times, but still it won't open.

My mac is up to date (macOS High Sierra) - Version 10.13.3 - and I have over 30 gbs available for space. I'm on a highspeed internet connection. Seems like the only problem is the software.

Any help?

Comments

  • Dan Francis
    Dan Francis Member Posts: 5,336 ✭✭✭
    This is something you may have to call customer support for... as there is no reason I know of there should be an issue.. although I suppose have you run disk utility to confirm everything is shipshape on your hard drive?

    -dan

    St. Jerome's House † Install

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