TO: Phil Gons

Brought this over from another post: link

Phil Gons (Faithlife):

You're correct. There's currently a one-to-one relationship between the following:

Logos 7 Basic Library and Logos Cloud Basic in Faithlife Connect Basic
Logos 7 Starter Library and Logos Cloud Starter in Faithlife Connect Starter
Logos 7 Bronze Library and Logos Cloud Essentials in Faithlife Connect Essentials
Logos 7 Silver Library and Logos Cloud Standard in Faithlife Connect Standard
Logos 7 Gold Library and Logos Cloud Plus in Faithlife Connect Plus
Logos 7 Platinum Library and Logos Cloud Professional in Faithlife Connect Professional
Logos 7 Diamond Library and Logos Cloud Premium in Faithlife Connect Premium
Logos 7 Portfolio Library and Logos Cloud Ultimate in Faithlife Connect Ultimate

That will likely change when Logos 8 comes out. They won't necessarily stay in lockstep. It was the easiest way of improving the quality of Logos Cloud libraries when we did the Cloud relaunch last year.
But presently, for example, a Logos 7 Bronze or higher owner would gain no new Logos base package library resources by getting Faithlife Connect Essentials.
Whyndell:
Ok so I looked at my library (L7 bronze), and L7 libraries I do not show any upgrade till I get to L7 Silver- even though I have 15k plus library, and had platinum, and collectors (L6)- and L7 full feature set, till this round- by your explanation I am only entitled to Connect Starter- really like to know how that works. Also Baptist Platinum in L7.

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Comments

Mattillo

It'll most definitely be better when Phil explains it to you but the way I understood it was the cloud books in connect basic would be similar to the books in L7 Basic and so forth. I don't think your library determines whether you get starter or essentials. As for what determines that I'm not sure.

JT (alabama24)

Ok so I looked at my library (L7 bronze), and L7 libraries I do not show any upgrade till I get to L7 Silver

Where exactly are you looking? What do you mean by "look at my library" and "show any upgrade"? The context is missing in your post.

James McAdams

https://community.logos.com/discussion/comment/959125#Comment_959125

It would be great to know what does determine the Connect level assigned to us. I want Essentials but I’ve been told that I’d need to wait till my Now subscription finishes last year before I can upgrade - I’m guessing it’s because I’ve not been a user for as long or bought as much as some (which would obviously be fair enough) but it’s a bit vague.

JT (alabama24)

https://community.logos.com/discussion/comment/959153#Comment_959153

It would be great to know what does determine the Connect level assigned to us. I want Essentials but I’ve been told that I’d need to wait till my Now subscription finishes last year before I can upgrade - I’m guessing it’s because I’ve not been a user for as long or bought as much as some (which would obviously be fair enough) but it’s a bit vague.

In another thread, Bob mentioned that they will be responding soon with an update. It may be before the weekend, but I would expect no later than early next week.

Whyndell Grizzard

https://community.logos.com/discussion/comment/959151#Comment_959151

Ok so I looked at my library (L7 bronze), and L7 libraries I do not show any upgrade till I get to L7 Silver

Where exactly are you looking? What do you mean by "look at my library" and "show any upgrade"? The context is missing in your post.

I know what my library is or what I purchased- the next upgrade for L7 is "silver"- I already owned before L7- L6 platinum then collectors, then purchased L7 bronze, L7 Baptist Plat. with full feature set, also L7 Essential Library. So with a library at 15K- just wondering when the switched me over how did they determine I only rate Connect Starter- simple.

Whyndell Grizzard

https://community.logos.com/discussion/comment/959167#Comment_959167

Ok so I looked at my library (L7 bronze), and L7 libraries I do not show any upgrade till I get to L7 Silver

Where exactly are you looking? What do you mean by "look at my library" and "show any upgrade"? The context is missing in your post.

I know what my library is or what I purchased- the next upgrade for L7 is "silver"- I already owned before L7- L6 platinum then collectors, then purchased L7 bronze, L7 Baptist Plat. with full feature set, also L7 Essential Library. So with a library at 15K- just wondering when the switched me over how did they determine I only rate Connect Starter- simple.

The fact i owned "collectors" in L6 and it still cost me and arm and a leg to upgrade to Gold and above in L7 (standard) is one reason my purchases have dropped- I no longer buy packages they are not worth it.

JT (alabama24)

https://community.logos.com/discussion/comment/959167#Comment_959167

just wondering when the switched me over how did they determine I only rate Connect Starter- simple.

Ok. I did not understand from your post that you were inquiring anything at all about Faithlife Connect. The "I do not show any upgrade till I get to L7" was confusing.