The videos in Walking with C. S. Lewis are not playing for me. They attempt to play, but they timeout and fail.
All my other video resources work fine. Is something broken with this resource?
I just started the Screwtape Letters video in mine - working (with lots of lag etc - maybe several people do the same right now and overtax the bandwith)
WELL... Now they are working for me. I tried several times yesterday and today before I posted. And now they seem to be fine.
This problem recurred for me today. I was getting these errors when it tried to open the videos in the resource.
2022-12-11 15:41:08.9832 INFO 1 MediaResourceDisplay | Navigating from article 0 to 8 (Display Article: Article=ART008|Resource=LLS:WALKINGCSLEWISVIDEO|Version=2017-10-13T22:17:58Z)2022-12-11 15:41:09.0261 INFO 1 PanelViewModel | Got Resource panel settings for History: Id=LLS:WALKINGCSLEWISVIDEO|Position=Article%3dART008%7cArticleLength%3d2%7cContext%3d%2520%250a%7cOffset%3d0%7cOffsetInContext%3d0%7cResource%3dLLS:WALKINGCSLEWISVIDEO%7cVersion%3d2017-10-13T22:17:58Z2022-12-11 15:41:09.9171 ERROR 1 ApplicationUtility | Movie resource error ((null):0): (null)2022-12-11 15:41:09.9191 ERROR 1 ApplicationUtility | Movie resource error (com.logos.mediaresourcemoviearticlecontroller.error:0): We couldn’t access the media you’re trying to play. Please verify that you are not working offline. For more help troubleshooting this issue please visit our support page.
I was able to select "Download All Media" from the panel menu and download the videos locally, and then they were able to play (though it took a quite a while to download the videos). But when I selected "Delete local media", I was unable to play them again.
Shouldn't they be able to play from the cloud? I was not working offline. Other videos were working fine from the cloud (like the Lexham Survey of Theology videos).
Available Now
Build your biblical library with a new trusted commentary or resource every month. Yours to keep forever.
