1.41 - Favorites don't seem to be working.

Ok, I am just starting to use Favorites on my iPad and things don't seem to be working as expected.

I have a couple of folders and several links to verses saved on L4 B7, none of which show up on my iPad. When I try and save a favorite on my iPad nothing shows up in the favorites screen and only one of the last 5 I have tried show up on my L4 B7 after syncing.

When I create a favorite on L4 B7, I then sync and wait a few moments and restart Logos on the iPad, nothing shows up in the favorites panel

When I create a favorite on the iPad, I do it by swiping from bottom to top, and choosing "add to Favorites". I have tried this on both the NASB and the ESV. Only 1 of 5 have shown up on my L4 B7

Based on a question that Kevin asked yesterday, I deleted the app from my iPad, deleted it from iTunes and re-downloaded the app and re-installed it. In addition to that I have rebooted my iPad.

So, suggestions?

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Comments

Michael Sullivan

I am having the same problem with my iPod touch - when reading books like 131 Christians you ought to Know, or "The Proper Distinction Between Law and Gospel" and cannot get my iPod touch to save a bookmark.

Dan Sheppard

I am having the same problem with my iPod touch - when reading books like 131 Christians you ought to Know, or "The Proper Distinction Between Law and Gospel" and cannot get my iPod touch to save a bookmark.

My iPhone favorites has never worked right.

Just now, I tried to add the ESV as my favorite, the Lutheran Study Bible, Christian Dogmatics by Pieper, and one other one. NONE of them went over to the favorites. I opened the book, did a slide upwards with my finger and selected ADD FAVORITES.

I thought perhaps you do it within L4 and that the iPhone picked up those defaults, but it does not work that way, either.

tjebme

Not working for me either.

Terry Poperszky

Logos, any suggestions? Is this something that I we need to wait for, or is it supposed to be working now?

Terry Poperszky

Ok, just spoke with Technical Support and got the following information: At this time, the iPhone/iPad synch is one way only. L4 -> iPad/iPhone. This is consistent with how my iPhone and iPad are working.

He did also say that the only real troubleshooting they can do is to uninstall/reinstall. That may be true, but for me, knowing what is supposed to be happening and that Logos has a bug report filed on a particular issue was well worth the trouble of a phone call.

Terry

Dave Dunkin (Logos)

Terry, the information you got from tech support is not entirely accurate. You can add favorites on the iPhone (while online) and they do sync with Logos 4. However, there are several issues with favorites:

Favorites list does not refresh immediately after adding a favorite
- Workaround: after adding a favorite, wait a few seconds then open favorites from the More tab bar
Favorites cannot be added at some resource locations
Favorites added at a reference in the middle of the page are actually created for the first reference on the page
- Workaround: enter the desired reference in the reference box so the desired reference becomes the first on the page

Here's how you can help: I'm having a hard time tracking down the cases where adding a favorite doesn't work. If you can describe where exactly in a resource you try to add a favorite and the action fails, this will help us find and fix the bug. If you could attach a screen shot, that would be even more helpful.