Hang

Alex Norville

7506.LogosLogs.AlexNorville.20180830-120239.zip

My Logos 7 software won't boot up on my computer. It starts to initialize, but the Library says it is indexing. The problem is that it won't index. I left my computer on with Logos on to index for 15+ hours and it still says 0% complete. None of the rest of the app will respond. 

Graham Criddle

Hi Alex - and welcome to the forums

Sorry to hear you are having problems.

Are you running on Windows or Mac? And how much free space do you have on your hard drive?

To help diagnose this, please enable diagnostic logging and upload logs in a reply to this thread (use the paperclip icon). Details at https://wiki.logos.com/Diagnostic_Logging 

Graham