Notes & Highlighting in Android App
Hello,
The notes and highlighting are not showing up properly in the Android platform. They show up fine in Windows and iOS.
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Are the notes not showing up in the text, in the list of notes, or both? Are some notes present but not others?
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Logos must have been doing something on the back-end, because all of my just started showing up properly on the Android platform. Initially my notes were missing, and all the highlighting was showing up in yellow even though I used different pallets. Thanks for the quick reply.
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Yes, notes in the new system need to be synced back to the device, which can take some time depending on the internet connection and the number of notes/highlights.
It is worth noting that notes attached to references are only visible for downloaded resources. This will be fixed in a follow-up release.
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I was finally able to download the Logos 8 desktop installer and when I started it up all of my highlights were present. However, they were still missing from the mobile app. I uninstalled the mobile app and re-installed it and then got a message that my notes were rebuilding and after that the highlights all showed up. Will now work on getting my head around how the new notes work. Smile
Thank you Jacob. That's probably what it is since I just upgraded my mobile app. Not sure how to check if it's syncing on the mobile app though. I will update here later to let you know if everything is back to normal.
William, is your app still syncing (indicated by the rotating arrows in the upper right)? When moving to L8, we do have to re-sync your notes content down because of various significant internal format changes. This operation can take a while if you have a lot of existing notes.
Thank you for your quick response.
FYI: I was trying to upgrade the desktop app but the download link appears to be broken. https://www.logos.com/cgi/DownloadFile.aspx?ID=280I may not have waited long enough but I was able to fix the missing highlights on iOS by re-installing the app and let it rebuild things.
See this thread in the Logos8 forum: https://community.logos.com/forums/p/173735/1003540.aspx#1003540
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When you first install (or upgrade), opening a Notes Tool on iOS and Android should have a syncing icon at the top of the view. When syncing is complete, it will go away.
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When you first install (or upgrade), opening a Notes Tool on iOS and Android should have a syncing icon at the top of the view. When syncing is complete, it will go away.
Todd, don't know if I did something wrong but it did not show when I upgraded. After I reinstalled the app I got the syncing icon and then all of my highlights appeared. Maybe something unique to me.
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My highlights and notes are also not showing up in my android app. In addition, whenever I try and make a highlight it shuts down my logos app.
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Syncing notes didn't work properly for me either when I upgraded. My notes just wouldn't download, and the sync icon would just spin for 1 second and stop.
I uninstalled and reinstalled the Android app and now everything works.
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