Crashing

Jeremy Bobos
Jeremy Bobos Member Posts: 2
edited November 21 in English Forum

When I try to open the program, it crashes immediately and an "Logos quit unexpectedly" error opens.2438.LogosLogs.jeremybobos.20181030-153944.zip

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  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    Hi Jeremy - and welcome to the forums

    Sorry to see you are having problems.

    The log shows there is a problem with the file "/Users/jeremybobos/Library/Application Support/Logos4/Data/3ht86xek.4kx/LibraryCatalog/catalog.db" and it is marked as corrupt.

    I suggest you delete that file and try starting Logos again

    Graham 

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,948

    As far as I can tell, this is a bug in Logos 8 when upgrading from Logos 5.2b or earlier. (I think you might be our first customer to do that--congratulations! [:)])

    We'll fix it in an updated version of Logos 8. However, for now you should be able to get up and running by deleting this entire folder:

    /Users/jeremybobos/Library/Application Support/Logos4/Data/3ht86xek.4kx/LibraryCatalog/

    Note that Logos 8 may take a bit more time to start up next time as it rebuilds information about your library.

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