The intallation of Logos Bible Software did not suceed

ELIAS MANUEL SOUSA DE ALMEIDA
edited November 21 in English Forum

0451.Logos Log Files.zip

5444.Logos Log Files.zip

Good afternoon
I opened my Logos 7 and it tried to perform an update but gave the following error:
"The intallation of Logos Bible Software did not succeed."
How should I proceed.
Elias Almeida

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Comments

  • Jennifer Grisham (Logos)
    Jennifer Grisham (Logos) Member, Logos Employee Posts: 30

    Elias, sorry to hear it's not working for you! I recommend reaching out to our Customer Service team at logos.com/contact. They can help you sort this out. Hope that helps!

  • Thomas Ball
    Thomas Ball Member, Logos Employee Posts: 3,261

    Hi Elias,

    I'm sorry you're having problems installing Logos. I'm going to send you a new file to run that will hopefully get you around this problem. More details will be in my email.