Crash

jweece
jweece Member Posts: 1
edited November 21 in English Forum

I am attempting to install Logos for the first time, and have been able to download, install, and go through initial download of files but once Logos tries to launch and prepare the library it crashes in just a few seconds. I have tried uninstalling and reinstalling, as well as redownloading but all has been unsuccessful. Do not know what else to try.

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  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,672 ✭✭✭

    Mac OS X 10.14.1

    It seems to crash loading a panel for Canvas. Try starting with CMD key held down. It should load a sign-in window, from where you can logon to a blank window.

    Dave
    ===

    Windows 11 & Android 13

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,113

    Do not know what else to try.

    Welcome [:D]

    Logos.log file showed 8.0 so an idea is downloading 8.0 SR-1 from https://www.logos.com/install 

    8.0 SR-1 (8.0.0.0583) is Now Available was released about an hour ago.

    After replacing Logos application, does crash repeat ? If so, please attach a new set of diagnostic logs (could move other folders in Logging someplace else so they are not included in zip file).

    Keep Smiling [:)]

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