Your Library is Indexing - Stuck at 0%

L8 downloaded a dozen or so new resources this evening. I see a blue circle with a "1" in the upper right (as I've seen for years whenever new resources are being added). BUT... it stays stuck on "Your library is indexing 0%" There is no blue LOGOS up in the system bar at the top showing index progress. Just a blue "1" stuck on the upper right LOGOS screen saying it is indexing at 0%.

Saw this for 45 minutes. Restarted LOGOS. Same thing. Any suggestions? Thx. (Oh, iMac Mojave).

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Comments

Keith Pang

Same here...we might have the same problem Steve

Erwin Stull, Sr.

On Windows, it appears to be working.

Stephen

Yes, something updated/downloaded tonight. Seems to reindexing everything, taking awhile.

On Windows 10, but is slowly progressing

Erwin Stull, Sr.

I spoke too soon. Stuck at 13% on Windows.

SineNomine

I've gotten this a few times with 8 on Windows. My solution has been to use a command to reindex some part of my library--either Rebuild Bible Index or a specific resource--and that has always cleared it up.

Randy W. Sims

I've just started the update here on Windows (42 resources, 88.7MB download). Waiting to see what happens... Does anyone have logs?

EDIT: Indexing complete without problems here. Latest beta, L8.2b1. Windows.

Erwin Stull, Sr.

I've just started the update here on Windows (42 resources, 88.7MB download). Waiting to see what happens... Does anyone have logs?

EDIT: Indexing complete without problems here. Latest beta, L8.2b1. Windows.

Windows logs from laptop. I'm currently trying SinNomine's method on my desktop. Both machines are Windows 10.

0044.LogosLogs-20181220.zip

Steve Farson

So, launched L8 on my MacBook. It indexed as it should, all the way to 100%.

Decided to buy a book. Launched the desktop L8. The book downloaded. Started indexing showing 0%.. both blue circles showing (system bar at top, and upper right of the Logos desktop. Then the blue circle on the system bar at the top vanished after 1-2 minutes and the blue circle on L8 desktop stays visible stuck with a "1" and "Your library is indexing (0%).

JT (alabama24)

Decided to buy a book. Launched the desktop L8. The book downloaded. Started indexing showing 0%.. both blue circles showing (system bar at top, and upper right of the Logos desktop. Then the blue circle on the system bar at the top vanished after 1-2 minutes and the blue circle on L8 desktop stays visible stuck with a "1" and "Your library is indexing (0%).

Please provide logs. See instructions in my signature line.

Dave Hooton

Windows logs from laptop. I'm currently trying SinNomine's method on my desktop. Both machines are Windows 10.

Laptop logs are OK. Need logs from desktop, else you are working in the dark!

HansK

I am on stable Mac and had the same problem starting about 24 hours ago.

What I did is reindex the bible index and now Logos is working fine.

Erwin Stull, Sr.

Windows logs from laptop. I'm currently trying SinNomine's method on my desktop. Both machines are Windows 10.

Laptop logs are OK. Need logs from desktop, else you are working in the dark!

Hi Dave; Both machines had the same issue (stuck at 13%), so I posted the logs from the laptop which I had not played around with (I figured the logs would be more accurate). SinNomine's method of rebuilding the bible index worked on the desktop. The issue on the laptop disappeared. Not sure what happened, but it's gone. Both machines are as normal now. Thanks for the assistance.

Melyn Main

I have a Macbook Pro and so I was glad that the solution was not Mac or Windows specific. I was able to use this link to learn more about how to rebuild the library books index and all other indexes with this link:

https://wiki.logos.com/Logos_8_Commands

I typed Option+Command+L for my Mac (Alt+D for PC) to get quick access to the Command Bar.

Then in the command line, I entered: Rebuild Index

Then clicked on the green GO button.

I hope this helps others who may run into the same problem, it was easy to fix, just need to patiently wait for the index rebuilds.