Attn: Faithlife Staff
I’ve posted in various threads on this before, but I think it deserves its own now.
Logos 8 was rushed out the door at the end of October, 2018. One of the prominent new features advertised for it was the Theology Guide, for which you claim:
[quote]Get diverse perspectives on theological topics
The theology guide draws on the diverse theological resources included in your Logos library. Get quick links to where your topic is treated in your systematic theologies and other resources.
https://www.logos.com/theology-guide
In reality, it does nothing of the sort. To date (January 21, 2019) only 5 very conservative North American theologies are searchable with the Guide. I have 124 resources in my library tagged as “Systematic Theologies”; the Guide does nothing to help me navigate them (unless they’re listed in the extremely random bibliographies of the LSTO). And frankly, while it’s reasonable to initially work with clearly structured and better-selling theologies, no one should need a tool like this just to navigate a work like Berkhof’s.
Christmas is a busy time for everyone in our line of work, so I gave some allowances for the holiday slowing work down. I was very disappointed to see that the update to the datasets released today did not include any enhancement to the one behind this tool (at least not in English!)
Faithlife, we know how you operate; no one is expecting a complete, fully polished product at the rollout of a new version. This, however, goes well beyond “we need a little more time to work out all the bugs and finish all the features.” The Theology Guide can only be described as barely started and not really useful for anyone other than a beginner in the field.
This is unacceptable. Upgraders have already paid this feature, but it has not been released in a state that can reasonably be considered functional. We need to see steady and regular development taking place and not just assurances that it will happen “someday”.
