Hang (Freezing)

Steve Baker
Steve Baker Member Posts: 8 ✭✭
edited November 2024 in English Forum

iMac (Retina 5K, 27-inch, 2017) | 4.2 Intel i7 | 40GB Ram | Radeon Pro 580 8192 MB |  2TB Fusion

Logos hangs all the time. Searching, Copy and Paste. I've gotten to the point where its easier/faster for me to jump to Safari. For the money I have paid to Logos and to Apple this is unacceptable. All my other apps (Creative suite, Final Cut, Microsoft, etc.) have no problem. 

I spoke with CS and they sent me to an article that told me to dumb down the app (basically) or buy a better machine (iMac Pro?).

I've attached my log for inspection. It's super frustrating to be getting into a groove creatively, and then to have the app freeze up. Completely sidetracks everything.

0714.LogosLogs.SBaker.20190129-113340.zip

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Comments

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,188

    Hi Steve, I am sorry to hear that you have been having difficulty with this.  I have sent you an email about this problem.

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