Beta 3: Constant loop: Resources are ready to be added to your Library; Still there

Beta 3 is still doing it. I got the Logos 8 basic and "Brand New: A 40-Day Guide" was supposed to be added to my library but it wasn't. I kept getting the same message after restarting Logos. In the end I deleted the downloaded resource from ResourceManager\Downloaded. It gave an error after restart. I clicked on Retry and it was OK after that. I am running Logos on Windows 10.

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Philana R. Crouch

George,

What message did you get? Did you by chance get your logs? Do you have "Automatically Download New Resources" set to yes on in your Program Settings?

George

https://community.logos.com/discussion/comment/1033217#Comment_1033217

Unfortunately, I don't have the logs. It was always the same message: "Resources are ready to be added to your Library. They will be added after restart". Can't recall the exact message. Same message after every restart.

"Automatically Download New Resources" is set to yes.

I will try to do the same thing on my laptop and see what happens.

Philana R. Crouch

https://community.logos.com/discussion/comment/1033220#Comment_1033220

Unfortunately, I don't have the logs. It was always the same message: "Resources are ready to be added to your Library. They will be added after restart". Can't recall the exact message. Same message after every restart.

"Automatically Download New Resources" is set to yes.

I will try to do the same thing on my laptop and see what happens.

Do you mean that the message stays after you restarted?

George

https://community.logos.com/discussion/comment/1033220#Comment_1033220

Not an issue on my laptop. I should have saved the logs. If it happens again i will make sure I'll save the logs.

George

https://community.logos.com/discussion/comment/1033229#Comment_1033229

Do you mean that the message stays after you restarted?

Yes, the message was there and the same after multiple restarts.

Whyndell Grizzard

https://community.logos.com/discussion/comment/1033237#Comment_1033237

Having the same issue here is my file, all new resources are downloaded and indexed, but keep getting notice.

46046.Logos.log

Spoke to soon this item was purchased, shows in library but notice is saying "this resource is not currently available on this device, but here's a preview..."

Beale, G. K. (2012). Handbook on the New Testament Use of the Old Testament: Exegesis and Interpretation. Grand Rapids, MI: Baker Academic.

Whyndell Grizzard

https://community.logos.com/discussion/comment/1033270#Comment_1033270

Having the same issue here is my file, all new resources are downloaded and indexed, but keep getting notice.

46046.Logos.log

Spoke to soon this item was purchased, shows in library but notice is saying "this resource is not currently available on this device, but here's a preview..."

Beale, G. K. (2012). Handbook on the New Testament Use of the Old Testament: Exegesis and Interpretation. Grand Rapids, MI: Baker Academic.

Ok this is crazy- updated Verbum, 100% ok- L8, still having issues as noted above [*-)]

Dave Hooton

https://community.logos.com/discussion/comment/1033270#Comment_1033270

46046.Logos.log

Spoke to soon this item was purchased, shows in library but notice is saying "this resource is not currently available on this device, but here's a preview..."

The log says that discovery failed; which is likely why it ended up in this state. Is that definitely new to you (not an update)? What happens if you try to download it from the preview?

Whyndell Grizzard

https://community.logos.com/discussion/comment/1033291#Comment_1033291

46046.Logos.log

Spoke to soon this item was purchased, shows in library but notice is saying "this resource is not currently available on this device, but here's a preview..."

The log says that discovery failed; which is likely why it ended up in this state. Is that definitely new to you (not an update)? What happens if you try to download it from the preview?

Just bought the volume- tried to download from preview, link is dead doesn't work. Updated Verbum worked as expected no issue.

Whyndell Grizzard

https://community.logos.com/discussion/comment/1033337#Comment_1033337

Finally got the resource to download, had to delete from resource and download folders, restarted 3 times before it recognized it, but all is fine- by the way this happened after installing latest beta- never had this issue before then.

Dave Hooton

https://community.logos.com/discussion/comment/1033338#Comment_1033338

Finally got the resource to download, had to delete from resource and download folders,

The good old way (although I'm surprised it got into the Resources folder).

Whyndell Grizzard

https://community.logos.com/discussion/comment/1033340#Comment_1033340

Finally got the resource to download, had to delete from resource and download folders,

The good old way (although I'm surprised it got into the Resources folder).

I deleted from resource folder first, then restarted app, this time it still showed as added to library, but it allowed the preview to be viewed, so I checked resource folder again, it was not there. I then deleted it from downloads folder, restarted several times before it downloaded book- this time it worked.

I think something went wrong with the original download like it never completed.

Dave Hooton

https://community.logos.com/discussion/comment/1033346#Comment_1033346

Thanks for the additional informatiion.