Crash

Brian Westerbur
Brian Westerbur Member Posts: 1
edited November 2024 in English Forum

Every time I try to open my newly installed Logos 8, it immediately crashes. I've reinstalled it multiple times and shut down my computer multiple times. I've completely uninstalled the program multiple times.

1727.LogosLogs.brianwesterbur.20190213-100540.zip

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  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,408

    Delete this file, and you should be able to get running again: /Users/brianwesterbur/Library/Application Support/Logos4/Data/izbcb77u.v1p/LibraryCatalog/catalog.db

    Andrew Batishko | Logos software developer

  • Mike Binks
    Mike Binks MVP Posts: 7,438

    Greetings Brian and welcome to both Logos and the Forums.

    The most common cause of the symptoms you are seeing is trying to start the program from the DMG by double clicking on it.

    To install logos you have to physically drag the picture of Logos to the picture of the Applications folder.

    If this is not the problem then one of the log reading techs are bound to be by in a short while.

    Edit - I see I was out stripped by the speed of the staff. You can ignore my suggestion.

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

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