Problems with automated email when CP bidding is closing

Rosie Perera
Rosie Perera Member Posts: 26,194 ✭✭✭✭✭
edited November 2024 in English Forum

I received the usual automated email informing me that a CP title I've bid on is nearing closing. This email hasn't been updated since Logos was renamed Faithlife. That needs to be attended to in the address at the bottom of this email and the name of who it comes from.

Also, it has always frustrated me that the name of the product for which bidding is closing is not a link. Sometimes I'd like to follow up on it and see how the bidding is going that final week. Or, especially if it's a title that I *didn't* bid high enough on, I might want to go and bump up my bid. Making that a live link would be really easy and helpful. Thanks.

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Bidding will close on 4/26/2019 at 12:00pm Pacific time for Classic Hymnal and Songbook Collection (13 vols.).

The current community price for this product is $25.00.

Your bid for this product is $33.00.

Upon closing, your current bid will be successful and your Pre-Pub order for this product will be placed at the community price.

To edit your bids for community priced products, visit http://www.logos.com/user/orders.

The final price for this product will be lower for everyone if we receive enough new bids before the closing date, so please spread the word to anyone you know who may be interested in this. Thank you for your interest in this product!

Logos Bible Software
1313 Commercial Street
Bellingham, WA 98225-4307
1-800-875-6467

Comments

  • Lew Worthington
    Lew Worthington Member Posts: 1,649 ✭✭✭

    I've always thought the link issue was particularly odd. I hope they address these issues.

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,297

    Rosie Perera said:

    I received the usual automated email informing me that a CP title I've bid on is nearing closing. This email hasn't been updated since Logos was renamed Faithlife. That needs to be attended to in the address at the bottom of this email and the name of who it comes from.

    Also, it has always frustrated me that the name of the product for which bidding is closing is not a link. Sometimes I'd like to follow up on it and see how the bidding is going that final week. Or, especially if it's a title that I *didn't* bid high enough on, I might want to go and bump up my bid. Making that a live link would be really easy and helpful. Thanks.

    I think these are great suggestions Rosie!  I have passed these on to our marketing team for further consideration.

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