Logos training

Edward Rangel
Edward Rangel Member Posts: 9 ✭✭
edited December 2024 in English Forum

I am very disappointed with the lack of training videos Logos for users.  Logos is an expensive program and if I want to really learn how to use the program Logos offers paid training.  I think Logos should offer better training so that we can use all the features of Logos.  Here is a chat with a Logos representative about this issue:

Chat session started at 12:02:34 
We are currently receiving heavy traffic due to the release of Logos 8. This may lead to longer than usual wait times. Thank you for your patience - we can't wait to assist you!

You are now chatting with Todd

Todd:Hi Ed, thanks for reaching out today. How can I help you?

Ed:Good afternoon. Which whom do I have the pleasure?

Ed:With*

Todd:My name is Todd, Ed, how are you?

Ed:Hello Todd. Currently I have Logos Bible Software 8.4 SR-1
8.4.0.0047, a rather expensive package.

Ed:I enjoy Logos a lot. However, I have a common problem with Logos and that is not knowing exactly how to get complete use out of it. I know I can Google search and Youtube search for user made videos as well as some Logos made videos, but most are 3-5 minuets long.

Todd:This page takes you to both videos and articles: https://support.logos.com/hc/en-us/categories/360000675231

Todd:Morris Proctor has some more advanced training; some free, some available on a subscription. https://mpseminars.com/blog/

Ed:Yes, I am familiar with that tech page. Those articles and videos are not too helpful. They simply help me get started but not advanced.

Ed:Thanks. I don't think I am communicating my frustration properly.

Todd:I'm sorry, Ed. Have you tried the training blog from my second link?

Ed:For example, I received an email this morning about training for proper searching within Logos. Once I opened the email I found out it is indeed training but paid training. I don't know how to use the advanced search feature in Logos after several years of ownership and in order to learn how to use it I have to pay for it. Do you understand my frustration?

Todd:This is another organization that has great training. https://www.learnlogos.com/logos8d_p/logos8download.htm

Todd:I understand, Ed, I am sorry.

Ed:This is the main reason why I have not even attempted to recommend Logos to my colleagues because I feel that Logos convinces users to invest $1000.00's for the base package and then bait dangles us with paid training to learn how to use the program.

Ed:For example the last link you sent me are all paid training. 

Todd:Have you used the new Workflows?

Todd:They are helpful in learning how to use Logos better.

Ed:Yes

Ed:Ok. I am done. I understand that there are no options for me at this point.

Ed:Thank you.

 

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