3 Crashes a Day
With the latest upgrade to 8.5.0.0026, I am now averaging 3 crashes per Logos session.
The notes are incredibly slow in updating...if they update at all.
I am running Mac OS 10.14.5.
While I am grateful for some of the improvements made with Notes, the constant crashing is something that I don't think was designed.
Is it just me?
Comments
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That is not the normal experience of many users. Before anyone can offer assistance, you will need to post logs. See Logos Logs in my signature.
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Hi Jack
Jack Caviness said:See Logos Logs in my signature.
It looks as though there is a problem with that destination - it doesn't seem to end up anywhere useful anymore!
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Graham Criddle said:
Hi Jack
Jack Caviness said:See Logos Logs in my signature.
It looks as though there is a problem with that destination - it doesn't seem to end up anywhere useful anymore!
FL changed the support page a few weeks ago. See here for the new page: https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
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Levi Durfey said:
FL changed the support page a few weeks ago. See here for the new page: https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
Thought I had linked that page. O' well, we'll try again
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This just started today. It is very frustrating.
John H Pavelko
Crossroads Presbyterian Church
Walled Lake MI
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Here is another log file
John H Pavelko
Crossroads Presbyterian Church
Walled Lake MI
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greypilgrim said:
This just started today. It is very frustrating.
There's nothing in the logs that indicates a crash (and indeed, nothing from today). The logs only show a lot of internet connection problems.
Sometimes Logos crashes before it can write a log file. Use the following page to help us diagnose these crashes: How to use event viewer to diagnose Logos crashes
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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- System - Provider [ Name] .NET Runtime - EventID 1025 [ Qualifiers] 0 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2019-06-20T14:11:56.478966200Z EventRecordID 5726 Channel Application Computer JohnsCloset Security - EventData Application: Logos.exe Framework Version: v4.0.30319 Description: The application requested process termination through System.Environment.FailFast(string message). Message: Unhandled exception in async work Stack: at System.Environment.FailFast(System.String, System.Exception) at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext() at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object) at Libronix.Utility.Threading.GroupedThreadPool.ExecuteNextCallback(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() John H Pavelko
Crossroads Presbyterian Church
Walled Lake MI
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Unfortunately, that information doesn't help much [:(]. Is there a pattern to what triggers the crashes? It may need a Faithlife tech to shed some more light on it. For their sake, here's the error log in an easier to read format:
Application: Logos.exe
Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unhandled exception in async work
Stack:
at System.Environment.FailFast(System.String, System.Exception)
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.GroupedThreadPool.ExecuteNextCallback(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch()This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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greypilgrim said:
This just started today. It is very frustrating.
greypilgrim, it sounds like you are having an unusual problem. I am sending you an email.
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