Another Crash - No current snapshot

Claude Brown Jr

As I sit here after experiencing 3 crashes in as many hours I wonder what happened to snapshot. When I reopen the software the first snapshot did not give me today but yesterday. I have come to expect flaws and slowness from this $10,000.00 program investment, Lately though it seems as if time lags crashes and misdirected clicks are becoming more frequent.

Now it seems the snapshot feature is also compromised. Don't interpret this as a non endorsement. I beleive that Faithlife is the best Biblical software available for followers of Christ. Since 2010  I have worked withe product and it's amazing progression.

Joe McCune (Faithlife)

I am sorry to hear that you have been having this difficulty, Claude.  Please use these instructions to collect logs, then post your logs here in this thread.

Dave Hooton

Claude Brown Jr said:

When I reopen the software the first snapshot did not give me today but yesterday.

Please provide more detail. Are you referring to the layout used when Logos starts (the option in Program Settings for At Startup Open to)? For example, if your option is "Most recent layout... ", Logos will use the Application Closed snapshot when it starts (from the Layouts menu). When it crashes, though, it will use an older Application Closed when it restarts.