BUG - Syncing

Anthony Dowden
Anthony Dowden Member Posts: 307
edited November 21 in English Forum

When reading books on either iPad or Android the latest reading position is not synced between any of the devices.

It works OK syncing from PC to mobiles. 

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Comments

  • Carla S.
    Carla S. Member, Logos Employee Posts: 33

    Hi Anthony,

    I am happy to help you with your questions.  Here is how to sync the last reading position across devices (iOS, Android, Mac or Windows):

    1. Make sure the resource in question is closed on all devices.

    2. Open and read the resource on device A.

    3. When finished, close the resource on device A.

    4. Sync the app on device A.

    5. Open (or sync) the app on device B.

    6. Open the resource on device B.

    Here is a screencast example of the iOS app syncing to Android: https://monosnap.com/file/AHpRWTHtYKphTEmcGs4944yvAHkJnQ

    Here is a screencast example of the Android app syncing to iOS: https://monosnap.com/file/ldIGW3EOZ1vpJ6XKjbUf3QuRZ7876N

    Things to take notice of:

    - If the same resource is open on multiple devices the reading position for that resource will not sync.

    - If the same resource is open in multiple tabs on the same device the last reading position will not sync.

    - If any device in this scenario doesn't have a network connection, the last reading position will not sync.

    I hope this helps.  If you need any further assistance, please let us know.

  • Anthony Dowden
    Anthony Dowden Member Posts: 307

    Hi Carla,

    Thank you so much for that. Now I can see why it wasn’t working.

    You have made my day and my reading life much easier.

    Bless you,

    Tony