Print Export Problem

Jeremy Horneck
Jeremy Horneck Member Posts: 40 ✭✭
edited November 2024 in English Forum

For the past month or so I've had a bit of a weird problem. When I attempt to print or export to PDF and then print a resource from the Print/Export panel it. causes my HP PageWide Pro 577 to blue screen of death and shut down. This is only an issue with PDFs exported via. Logos. All other PDFs work just fine. Am I the only one who has this issue?

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Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,866


    Are you on Mac? What OS version?

    How much of the resource are you printing/exporting? What PDF options do you have/use when you click the PRINT drop-down?

    Do you:

    1. Print to PDF from the panel

    2. Try to Print a resource (on your HP)  from the panel.

    OR

    1. Print to PDF from the panel

    2. Try to Print a resource (on your HP)  from the PDF file?  ---> What PDF software?

    Dave
    ===

    Windows 11 & Android 13

  • Jan Krohn
    Jan Krohn Member Posts: 3,792 ✭✭✭

    Possibly an issue with your PDF driver.

    Look for an update of your PDF software. If it there's none, try a different PDF tool, like PDF24 or eDocPrintPro.