Still no fix... How do I "re-download" and "re-install" LOGOS 4

I have tried everything to get my books to show up all to no avail. One strange thing I noticed is Logos 4 is installed to "C:\Users\Jon\AppData\Local\Logos4" This can't be right can it?

if I uninstalled LOGOS 4 How do I "re-download" and "re-install" LOGOS 4

Thank you

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Todd Phillips

I have tried everything to get my books to show up all to no avail.

Did you try calling Logos support?

You can also turn on logging (see http://wiki.logos.com/Diagnostic_Logging -- I recommend using the method that turns them on permanently), and then post your log files here (see http://wiki.logos.com/Uploading_Logs ). I'm sure the log files would indicate what the problem might be.

One strange thing I noticed is Logos 4 is installed to "C:\Users\Jon\AppData\Local\Logos4" This can't be right can it?

That's correct. Logos installs to a user directory. See here for more info: http://wiki.logos.com/Installation_and_Indexing_FAQ%27s

if I uninstalled LOGOS 4 How do I "re-download" and "re-install" LOGOS 4

Use this URL to download the installer:

http://downloads.logos.com/LBS4/Installer/Logos4Setup.exe

Mark Smith

One strange thing I noticed is Logos 4 is installed to "C:\Users\Jon\AppData\Local\Logos4" This can't be right can it?

Here's where mine is: C:\Users\(my name)\AppData\Local\Logos4. Your's looks OK.

if I uninstalled LOGOS 4 How do I "re-download" and "re-install" LOGOS 4

Before you go this route, why not see if tech support can get you up and running with your books? As long as everything else is working, it's possible the problem is on their end and you'd be wasting your time. If you decide to go this route the installer is here:

http://downloads.logos.com/LBS4/Installer/Logos4Setup.exe