October Birthday Code
Well I did get an e-mail for the code, I think because it shows a Cake in the picture. But it is in Korean Language and not English, I do have a Korean Wife but she does not use my Logos.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.
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Faithlife / Logos please change with ever you need so that i get offers and e-mails in English other wise I can't read them.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Chinese for me.
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You can disable the Korean emails here:
https://faithlife.com/account/email-preferences/ko/
And Chinese here:
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Thanks Jan. Those links ultimately take me back to English, which is nice, but doesn't change in what language I get notified of a birthday gift (Chinese only).
I sure don't want to lose my birthday gift, regardless of the language by which I am notified! I can't imagine why I am notified about my birthday in Chinese (and not English)! All other notifications come in English.
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GaoLu said:
I can't imagine why I am notified about my birthday in Chinese (and not English)!
I think I can help resolve this. Recently we made Birthday coupons available to people subscribed to language specific list and we are notifying people based on their e-mail subscriptions, where we assume that if somebody is subscribed to (for example) the Chinese list, they would prefer getting their birthday coupon in Chinese.
Rest assured though that there is no difference in the coupon you are receiving, the same coupon is sent to everybody. If you want to receive your coupon in English, simply unsubscribe from the Chinese lists, with the one caveat being that you then won't receive any e-mails anymore from this list (which I assume you wanted to, since you previously subscribed to it).
Director, New Languages & Business Line Management
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Should we have received the October birthday email by now? Because I haven't received one.
-Donnie
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Donnie, you do already have that coupon code active on your account. I have sent you an email.
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I've received one every other year but none so far this year
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Stephen Steele said:
I've received one every other year but none so far this year
Hi Stephen,
There are further steps you need to take to remedy this. I am sending you an email.
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If anyone else has a concern about their birthday code, please contact Customer Support directly at customerservice@faithlife.com or 1-800-875-6467
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