Android app crashes on load after update

John Goodman
John Goodman Member Posts: 1,696 ✭✭✭
edited November 21 in English Forum

I've just had an ota update for my moto one vision. Now Logos crashes on load every time. Can't use it at all. Any help much appreciated. I'd rather not download all 2.4gb again...

גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה

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  • JT (alabama24)
    JT (alabama24) Member, MVP Posts: 36,470 ✭✭✭

    Sorry you are having troubles. [:s]

    macOS, iOS & iPadOS | Logs |  Install

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Logos Employee Posts: 1,134

    I've just had an ota update for my moto one vision. Now Logos crashes on load every time. Can't use it at all. Any help much appreciated. I'd rather not download all 2.4gb again...

    John, please try the following:

    1. Go to the main Android search bar (not the browser) and enter: logos.com/mobile/layout/default
    2. Select the Logos app when prompted.
    3. Open the Logos app.

  • John Goodman
    John Goodman Member Posts: 1,696 ✭✭✭
    https://community.logos.com/discussion/comment/1070344#Comment_1070344

    That worked! I'm very grateful! Thanks

    גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה

  • Henry Hildebrandt
    Henry Hildebrandt Member Posts: 43 ✭✭
    https://community.logos.com/discussion/comment/1070344#Comment_1070344

    My Logos app crashes every time I start it.  I have gone to the Google App store and it showed that there was an update.  I downloaded it but the problem was not solved - the app crashed each time I launched it.  I restarted my phone, but the problem still persists.

    With regard to to the suggestion - "Go to the main Android search bar", where is it?  I put " logos.com/mobile/layout/default" into the Appstore search bar but that did not solve the problem.  Clearly, I am doing something wrong, but I don't know what.

    Any help would be greatly appreciated!

    Thanks,

    Henry Hildebrandt

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