Logos Not Working on Mac Air - Sierra 10.12

Richard Brohier
Richard Brohier Member Posts: 34 ✭✭
edited November 2024 in English Forum

I am suddenly unable to Log in to Logos 8. I have Mac Os Sierra 10.12. I made a call from Australia to the US on the helpline. It cost me a lot of money to hold on as they tried to fix the problem - but to no avail. Very frustrating. I can log in on the website though with my user name and password.

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,519

    Have you tried loading to a blank layout? Press and hold the command key immediately upon startup. 

    Richard Brohier said:

    I have Mac Os Sierra 10.12.

    Is your computer incompatible with 10.15? 

    Richard Brohier said:

    I am suddenly unable to Log in to Logos 8.

    Do you know when you updated the engine last? Do you do so regularly? 

    Richard Brohier said:

    It cost me a lot of money to hold on as they tried to fix the problem

    There are some other ways to contact them, such as through Skype. 

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  • Mike Binks
    Mike Binks MVP Posts: 7,438

    Hi Richard

    Just a quick tip.

    When I call the Faithlife from the UK I find that Skype costs a fraction of the cost of using a 'normal' phone.

    (Oops missed the last line of JT's post)

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

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