System crash

Kenneth Morris

My computer shuts down when I try to start Logos. I have Logos 8 installed and am running a Mac on OS Catalina v. 10.15.1 I tried to get the log files but am not sure it captured before the system shut down. Here is is.

4162.LogosLogs.Ken.20191031-060806.zip

Upon restart the crash window came up with Apple logs.

Kenneth Morris

After a system restart I made it to the indexer icon before it kicked in and paused it for 4 hours and everything is running fine so my guess is it has something to do with the indexer. I just upgraded to Catalina 10.15.1

Dave Hooton

https://community.logos.com/discussion/comment/1073580#Comment_1073580

Please don't replicate threads (this is the third one on this issue).

The Indexer logs revealed a corrupt catalog database.

Remove the /Users/Ken/Library/Application Support/Logos4/Data/vo2kjibc.nrc/LibraryCatalog folder and restart Logos. It will take some time to recreate.

Dave Hooton

https://community.logos.com/discussion/comment/1073692#Comment_1073692

Kenneth,

Has your problem been resolved?

George Vasilakis

https://community.logos.com/discussion/comment/1074268#Comment_1074268

Dave,

I tried this solution but didn't work for me. Any other options?
Thanks in advance.

JT (alabama24)

https://community.logos.com/discussion/comment/1074324#Comment_1074324

Welcome to the forums George! Sorry you are having troubles [:s]

George Vasilakis said:

I tried this solution but didn't work for me. Any other options?

Similar symptoms do not always equal "the same problem." Taking the advice offered to someone else is metaphorically like taking someone else's medicine. Be careful! 

I would suggest trying to load to a blank layout. If that doesn't work, the best advice I can give you is to create a new thread, explain your issue clearly, and to provide appropriate details (including logs). For the latter, please see my signature line.