Bug: Resource Panel "Loading" (Web App footnote issue)

Brad
Brad Member Posts: 927 ✭✭
edited November 21 in English Forum

This morning I clicked a footnote link in the Logos web app (using Safari 13.0.3) and then, in the footnote popup, I clicked the link for the resource cited.  A new "Resource Panel" opened with a "Loading" message.  Despite several minutes of loading time, nothing ever loaded.

(When I clicked the actual page number link in the footnote popup, the page from the resource cited loaded normally in a new panel, as expected.)

By contrast, when I try the same behavior using the same resource in the L8 Desktop application, clicking the link for the resource cited displays the popup with the bibliography information, rather than generating a new panel that displays an endless "loading" message.

Screen shots appear below, for reference:

Web App footnote popup:

New panel in Web App after clicking link for The Works of John Newton

L8 Desktop displays this popup when I click the link for The Works of John Newton

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,405

    I bump

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • David Schwegler (Faithlife)
    David Schwegler (Faithlife) Member, Logos Employee Posts: 423

    Thank you for the detailed report!

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