Purchased Books Not Showing In My Library (?)

Puddin’

So I bought the Lexham English Septuagint and the 4-Volume package of The Lexham Methods Series from Faithlife Ebooks store—and they are nowhere to be found in my libraries (neither my Ebooks nor Logos library).

I have the email showing that I bought these resources, but not sure what action I should take next.  I wonder if  customer service is in on Black Friday?  Any help would be appreciated.

Rosie Perera

I wonder if  customer service is in on Black Friday?

They probably were, but you posted that at 10:19PM Bellingham time, and I'm sure nobody is in the office anymore at that time of night. They do work Saturdays too, though.

Have you tried the usual restarting of Logos which is often required for new books to show up in your library?

If so, and if they're still not there, then you'll probably have to call Customer Service during their business hours, which are:

Note that they're no longer on PDT (Pacific Daylight Time), they just forgot to update that info. So they'd be answering the phones from 6 AM to 6 PM PST (Pacific Standard Time).