LOGOS 8 APP CRASH WHEN OPENING MULTIPLE RESOURCES

RUNNING LATEST UPGRADE working with tech support on a beefy 12gb i3 win 10 pc

has anyone seen a freeze in the app tech support seems to think this lockup is an anomaly here is a link to the video https://drive.google.com/open?id=1vtxRKcX-2hr6Bxy2imSxYrMJiIVWFTaR

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Kevin A

https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files has details on how to collect and post the logs.

Once you have the zip file if you post to here, there are a few people around who may help interpret where the problem is.

https://wiki.logos.com/diagnostic_logging has details on how to enable logging permanently.

Gerald

My Logos doing same thing. This is my first crash I remember happening to me since starting with L3. Now it won't stay open when I goto resources and open a new resource. I can type in the resource name and open that way without crashing.

Graham Criddle

https://community.logos.com/discussion/comment/1079558#Comment_1079558

Hi Gerald

My Logos doing same thing. This is my first crash I remember happening to me since starting with L3. Now it won't stay open when I goto resources and open a new resource. I can type in the resource name and open that way without crashing.

Sorry to hear you are having problems but, as Kevin says, we would need to see logs to try and determine what is going on.

And I would recommend starting a new thread regarding this as the reasons behind the crash you are seeing may be different to that for Matt.

Graham

Gerald

https://community.logos.com/discussion/comment/1079561#Comment_1079561

A complete re index appears to have solved my problem. Thanks.