BUG: Opening Canvas leaves Logos 8 unresponsive

Just noticed this strange behaviour: Whenever I open the Canvas tool, Logos 8 becomes unresponsive and can only be closed via shutdown in Windows Task Manager. This might be connected to me not owning a Logos Base Package where Canvas is included, so the Canvas button is greyed out, yet executable.

Specs:

Logos Bibelsoftware 8.10 SR-1
8.10.0.0032

Windows 10 Home 1909

Microsoft Surface Pro 7 i5 8GB

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MJ. Smith

bump 4

Tobias Lampert

Bump.

Bug still there in 8.11.0.0017.

Philana R. Crouch

Just noticed this strange behaviour: Whenever I open the Canvas tool, Logos 8 becomes unresponsive and can only be closed via shutdown in Windows Task Manager. This might be connected to me not owning a Logos Base Package where Canvas is included, so the Canvas button is greyed out, yet executable.

Specs:

Logos Bibelsoftware 8.10 SR-1
8.10.0.0032

Windows 10 Home 1909

Microsoft Surface Pro 7 i5 8GB

Hi Theolobias,

It looks like you don't have a license for that feature. The hang is a known issue and I've added this thread to the case.

glenn

https://community.logos.com/discussion/comment/1086975#Comment_1086975

I also have not updated to the full feature set yet, but have a second window titled canvas open. Any attempt to close it causes Logos to hang as well. Any way I can disable it?

Thanks in advance [:)]