"This Resource is Not Currently Available On This Device"

Richard Macabenlar
Richard Macabenlar Member Posts: 2
edited November 21 in English Forum

Anyone can help me fix this problem...There's a couple of resources I need to have in my Library. Got this message "This Resource is Not Currently Available On This Device", but clicking 'Download Now' box, has no response. How to fix this?

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  • MJ. Smith
    MJ. Smith MVP Posts: 53,401

    Richard Macabenlar said:

    but clicking 'Download Now' box, has no response.

    1. How long are you giving it to download? There may be no clear indication that it is downloading.

    2. What time frame do you have your preferences set to for download?

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Richard Macabenlar
    Richard Macabenlar Member Posts: 2
    https://community.logos.com/discussion/comment/1087810#Comment_1087810

    A1:  There is no indication that it is downloading after Clicking 'Download Now' box.

    A2:  None. (see snapshot)

  • MJ. Smith
    MJ. Smith MVP Posts: 53,401
    https://community.logos.com/discussion/comment/1087817#Comment_1087817

    Okay, go to the library panel and select one of the books. Turn on the information panel, and download from there. Here I know you should see it turn to "downloading".

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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