Tried to Download books the iPad and Once I go offline I get an error messge

The error message is that Logos cannot load the books. I really want to be able the download some of the books to my iPad so I can use them in teaching without having to use my wi-fi all of the time. If someone knows why this is happening I would appreciate the help. I have uninstalled the app and the put it back on with the same results. Works fine when on the Internet.

Thanks for the help,

Blessing

Philana

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Comments

Don

Exactly, step by step, how are you attempting to download?

Philana Crouch

Here are the steps I've taken. I find the book I wanted to download, then I click on the arrow and tell it to put it into offline mode (i.e. download). Then I opened the resource so that I could click recent items so I could tell when things had finished downloaded (rather than having to scroll the entire library). Then I have turned my wi-fi off and opened the downloaded book. Logos tells me that there is an error and it cannot open the book. I have downloaded more than one at a time.

Thanks for the help,

Philana

Don

After you select for offline, you should click the "Done" button. The window will go away, and you will see a small circle with a down arrow on the title. When the down arrow turns into an airplane, the download is complete. Don't open the book until the download is complete.

Don

Any success?