BUG: no Start button!

Mike Smith

Hi ... Just tried installing Logos 8 onto a laptop with a fresh install of Windows 10. It installs fine, I log in and then get the "Download your Logos 8 Library" screen with no way to progress - no "Start download" button. Any ideas?

JT (alabama24)

Welcome Mike! [:)]

Mike Smith said:

Any ideas?

I am not a Windows user, but my first suggestion would be to restart your computer and try again. Have you done so? 

Mike Smith

https://community.logos.com/discussion/comment/1089657#Comment_1089657

Thanks JT ... it wasn't that, but thanks anyway. In case it helps others, it was a resolution issue. I was installing on a laptop with 1366x768 resolution, and although the whole background box was visible, the "start download" button wasn't. When I connected an external 1920x1080 monitor and made that my main display, the button appeared correctly and I was able to proceed. Logos, if you're listening, you might want to fix that!

JT (alabama24)

https://community.logos.com/discussion/comment/1089689#Comment_1089689

Thanks for the reply! Hopefully FL will take note.