CRASH! -- Searching for information in help file

L4 crashed while I was in help files... selecting "home page" didn't yield results fast enough so I tried another selection and application crashed. Guess I was patient enough... Smile

Logfile attached.

Windows edition:

Windows Vista Home Premium – Service pack 2

Computer:

Dell XPS XPS_420

Intel Core 2 Quad CPU Q6600 @ 2.4 GHz 2.39 GHz

32 bit operating system

Memory: 4.00 GB

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Comments

Melissa Snyder

Hi James,

I'm not able to reproduce this crash, and the log file you attached doesn't show any indication of a crash. Did you get the log file before restarting Logos 4? Once the program is restarted, the previous log is overwritten. Could you try reproducing the crash, then attach the log file before reopening the program?

Thank you,
Melissa

James Thompson

I think my impatience got the better of me. I attempted to reproduce the crash and realized the application didn't exactly crash... I got the "black screen of death" after a small delay the the application returned. I think you (Logos) warned us of this because the application isn't yet fully optimized so perhaps there's no problem. I've attached the logfile in any event.