I had an email conversation with customer service and I'm trying to verify what I'm hearing. I've had Logos since 2012 and I always remember that every time a verse reference showed up in a resource, any corresponding note icons would appear next to that reference. In the attached screenshot, you'll notice two notes attached to Ezekiel 33:11. You can see that they are anchored to the verse itself and not just a phrase within the verse. In the right screen, towards the bottom, you can see a verse reference to Ezekiel 33:11. That resource does not show the note icon. You can also see that all notes and highlights are checked under visual filters.
Customer service is saying that this was never a feature, and only resources that are "versified" like Bibles and commentaries provide this.
But I distinctly remember that icons showed up in every single resource, regardless of type. It did not matter whether a reference work was "versified" or not, note icons always showed up.
Is my memory failing me, or is customer service mistaken?
