Web App not working?

Matt Lopez
Matt Lopez Member Posts: 4
edited November 21 in English Forum

I started having issues with the web app yesterday when i wanted to add notes to a verse. A notification popped up saying error unable to access notes. it happened a couple times before i gave up because my notes weren't being saved. I tried again today and now it's saying this page isn't working and when I go to the home screen, the tiles are there but they are all blank. when i refresh, it pops up again saying this page isn't working 

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  • MJ. Smith
    MJ. Smith MVP Posts: 53,405

    2 bump

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Lynden O. Williams
    Lynden O. Williams MVP Posts: 8,979

    Are you still having problems with this. Just tried it and the noted synced to the desktop.

    Mission: To serve God as He desires.

  • David Schwegler (Faithlife)
    David Schwegler (Faithlife) Member, Logos Employee Posts: 423

    Matt Lopez said:

    I started having issues with the web app yesterday when i wanted to add notes to a verse. A notification popped up saying error unable to access notes. it happened a couple times before i gave up because my notes weren't being saved. I tried again today and now it's saying this page isn't working and when I go to the home screen, the tiles are there but they are all blank. when i refresh, it pops up again saying this page isn't working 

    Hi Matt,

    Sorry for not getting back to you sooner. There was a temporary bug where this could happen when specific panels were open in addition to notes. It's already fixed, but let us know if you're still experiencing this issue, and what panels you have open, if so.

    Thanks!

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