Website Login still broken

Martin Folley
Martin Folley Member Posts: 1,148 ✭✭
edited November 20 in English Forum

Hi.

I am trying to find the forum about logos.com ... the website ... (not church platform) .. but cannot see for looking! I apologise if I am in the wrong place again.

For the last few weeks I have been unable to log in to  logos website to make purchases, see my account etc.etc. I can, however, log into the forums (obviously!).

It s not a password issue ... my browser deals with that. It is almost as if logos has introduced another layer of security that is broken.

After I enter my name and password, I click on the blue 'Sign in' button. The button then changes to 'please wait...' ... ad tat is it .. no further progress!

I have tried emailing sales ... but they have not replied. I cannot use the phone to call 'someone'.

Suggestions are welcome.

Regards

Martin.

2017 15" MBP, iPad Pro

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Comments

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    I am trying to find the forum about logos.com ... the website ... (not church platform) .. but cannot see for looking! I apologise if I am in the wrong place again.

    Try https://community.logos.com/forums/92.aspx 

    Have you tried emailing customer service - cs@logos.com 

  • DMB
    DMB Member Posts: 13,408 ✭✭✭

    Suggestions are welcome.

    Well, logically, it can't be the site being blocked. I block all google-incoming unless structural. Which means my browser can never find google ... I keep forgetting.

    But more serious, the auth.logos. com isn't the the best kid on the block. Years later (plural, I think), it still doesn't reliably move between 'sites' (you'd think Logos. com and community.logos.com are the same. I can log into one, go to the other, and it's already forgotten me. I'd like to think, it's somewhere in rejected cookies.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.