Having problems saving as pdf

Darren Chow
Darren Chow Member Posts: 1
edited November 2024 in English Forum

Hi all,

I'm having problems exporting/printing a section of a book in Logos. See attached.

I can paste into open document. But i can't save as file into any of the formats.

Any idea why this is so? 

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,519

    Welcome to the forums! [:)] Sorry you are having troubles. [:s]

    Some questions: 

    1. Which specific version of the engine are you running?
    2. Which specific version of macOS are you running? 
    3. Have you tried restarting your computer? 

    EDIT: Also, what happens if you select a printer? I would expect that you are unable to press the "print" button until you have added a printer. 

    The techies may need to see logs. Please see my signature line. You will "enable" logging, restart logos, recreate the problem, then grab the logs. 

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

  • Dave Hooton
    Dave Hooton MVP Posts: 35,880

    Darren Chow said:

    I can paste into open document. But i can't save as file into any of the formats.

    Welcome Darren,

    It appears that you don't have a printer connected/associated with your computer, which explains why you can't press the Print button. I can't be sure if that is related to the issue of saving to a file, so it would  be best to contact Customer Service direct.

    Dave
    ===

    Windows 11 & Android 13

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