Opens/closes

Rodney Prickett
Rodney Prickett Member Posts: 115
edited November 2024 in English Forum

I try to start Logos. Goes as far as showing the last opened workspace and then immediately shuts down. Any guidance on a fix. 

I have restarted computer but that did not help.

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  • Graham Criddle
    Graham Criddle MVP Posts: 32,876

    Rodney Prickett said:

    Goes as far as showing the last opened workspace

    It's possible that there is something corrupted with the layout (workspace).

    Try opening to a blank layout:

    • For Windows, hold down CTRL key while starting Logos.
    • For Mac, launch Logos, then quickly press and hold Command key until the login screen appears, then release Command key.

    If that resolves it, then I suggest recreating the layout and saving it again

    If that doesn't work please enable diagnostic logging and post the logos.log file to this thread (using the paperclip icon) after a crash

    Details at https://wiki.logos.com/Diagnostic_Logging 

    Are you running on Windows or Mac?

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